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What are your rights as a driver under Australian insurance rules and laws?

If you’re not at fault, then you have rights. Every day we help motorists claim back what they’ve lost due to accidents. At Titan Legal, we specialise in third party repair recoveries. Third party repair recoveries include a range of services including repair claims, hire car claims, handling any insurance disputes and debt recovery.

What are your obligations as the driver under Australian insurance rules and laws?

As the not at fault party, you need to be able to provide details from your accident. 
A quick overview of the liability checklist is below.
Request images of our vehicles
Request images of third party vehicle
Google Earth and Street view
Version and diagram from our client
Version and diagram from at fault
Request images of our vehicles
Witness and passenger details
Police event number
Has anyone been charged?
Can we obtain a draft statement from our driver?
Images from accident scene
Make sure the damage pattern is consistent with our version

We specialise in third party repair recoveries

Repair Claims
Debt Recovery
Rental Recovery
Insurance Disputes

How can we help you, the panel repair shop?

At Titan Legal, we can help you in the event of a dispute. Our speciality in third party repair recoveries means that we are well versed in Australian insurance rules and laws. 
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We specialise in third party repair recoveries

Fair Hourly Rates
Insurance companies usually use their own repairers with rates between $73-93 per hour. The repairers that do credit repair charge $100- $145 depending on the prestige of the vehicle.
Work to be reasonably carried out
Assessing Non-related Damage
Non-related damage refers to any damage to the vehicle that was not a result of the accident.
Assessment Fees
The amount charged by the independent assessor for an assessment report.

Are you a panel shop? Partner with the best

Write offs and total losses - how we can help you handle this claim

If a certified automobile assessor or a repairer deems a vehicle a total loss, or in other words writes a vehicle off, the nature of the claim will change. A total loss is usually when the cost to repair the vehicle is estimated to exceed the market value of the car.

Comparable rates - learn more. Work with the experts.

Insurance rules and laws that affect accident replacement vehicles

Duration
The length of time that the accident replacement vehicle is leased. The car should have not taken that long to repair and therefore the rental should not have occurred for a period that long.
Rate
The rate charged should be fair and comparable.
Betterment
Like for like accident replacement vehicles. The accident replacement vehicle is comparable to that of the owner’s car.

Our network includes rental companies - interested in finding out more?

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